Effective Date: August 14, 2026
Gatevia ("Gatevia", "we", "our", or "us") operates the Gatevia website and Android application, together with the cryptocurrency exchange, mining, staking, and other services available through them (collectively, the "Services").
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use Gatevia.
By using our website, Android application, or Services, you acknowledge that your information may be handled as described in this Privacy Policy.
The information we collect depends on how you use Gatevia and which Services you use.
This may include:
If KYC or additional verification is required for your account, we may collect information and documents needed to verify your identity.
Depending on the verification requirements, this may include your name, date of birth, address, identification documents, proof of address, source of funds, source of cryptocurrency, or other information needed for compliance and security checks.
We may also request additional information if a transaction or account activity requires further review.
Cryptocurrency transactions take place on public blockchain networks. Depending on the cryptocurrency and network involved, transaction details such as wallet addresses, transaction IDs, amounts, and blockchain confirmations may be publicly visible.
Gatevia does not control the information recorded on public blockchains and cannot remove or change blockchain data after it has been recorded.
We may use blockchain transaction information to process deposits and withdrawals, confirm transactions, investigate suspicious activity, maintain platform security, and provide our Services.
When you use the Gatevia Android application, we may collect certain technical information needed for the application to operate correctly and securely.
This may include your device type, operating system, application version, IP address, basic device identifiers, connection information, and technical or diagnostic information related to the application.
We may use this information to maintain application stability, diagnose technical problems, improve performance, prevent abuse, and protect user accounts.
The Gatevia application does not need access to your contacts, photos, microphone, or location unless a particular feature explicitly requires such access and you grant the required permission.
We may use collected information to:
Gatevia may use cookies, session data, and similar technologies that are necessary for the website to function properly.
These technologies may be used to keep users logged in, maintain security, remember settings, and understand how the platform is used.
Your browser may allow you to control or block certain cookies. However, disabling essential cookies may affect some parts of the website.
We may use third-party services to help operate, maintain, and secure Gatevia. These services may process certain information on our behalf.
Depending on the Services we provide, this may include hosting providers, security services, email providers, analytics tools, blockchain infrastructure providers, and notification services such as Firebase.
Third-party services have their own privacy policies and terms. Their handling of information may therefore also be subject to their own policies.
We do not sell your personal information.
We may share information when necessary to operate Gatevia, provide requested Services, protect the platform, or comply with legal requirements.
This may include sharing information with:
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.
However, no website, application, computer system, or method of transmitting information over the internet can be guaranteed to be completely secure.
You are also responsible for protecting your account credentials and enabling available security features such as Two-Factor Authentication.
We keep information for as long as it is reasonably necessary to provide our Services, maintain security, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.
Some information may therefore be retained after an account is closed where we have a legitimate or legal reason to do so.
Depending on the laws that apply to you, you may have rights regarding your personal information.
These may include the right to request access to, correction of, or deletion of your personal information, as well as other rights provided by applicable data protection laws.
To make a privacy-related request, contact us at [email protected].
We may need to verify your identity before processing certain requests.
We may send emails, push notifications, or other messages related to your account, transactions, security, maintenance, or important changes to the Services.
These communications are necessary for operating your account and providing the Services and may still be sent even if you choose not to receive optional communications.
Gatevia is not intended for anyone under the age of 18.
We do not knowingly allow individuals under 18 to create or use accounts. If we become aware that an account belongs to a person under 18, we may take steps to close the account and remove associated information where appropriate.
Depending on the location of our service providers and infrastructure, information may be processed or stored in countries other than the country where you live.
Where required, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or the way we handle information.
When changes are made, the updated version will be published on this page together with a new effective date.
We recommend checking this page periodically for the latest version.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Last updated: August 14, 2026